We would like to note that we are committed to the highest quality standards in storage, packaging, shipping and speed of delivery

• To ensure your safety, the product is not returned or replaced unless it arrives on an invalid date or the product requested by you is different. Otherwise, the shipping company is required to compensate.
• Return or exchange requests are received within 7 days of receiving the request from the Muscle World store.
• In the event that the product arrives damaged or the product requested by you differs, the Muscle World store will bear the costs of replacement or return shipping.
• The amount will be refunded within a maximum period of 10 working days (electronic payment and transfer fees may apply).
• The product will be replaced after a maximum of 2 to 5 working days after receiving it from the store.

Shipping excludes:

• Liquids, healthy butters and heat sensitive products are the responsibility of the shipping company and the customer.
• Frozen products that require special storage are shipped within the city of Al-Ahsa only

Thank you for dealing with Muscle World Store:

Sales Team :)